Client partnership

Client Success Manager

Connect client priorities with CNF delivery teams and turn long-term technology plans into measurable progress.

You will be the consistent point of contact between our clients and CNF delivery teams, keeping long-term plans and day-to-day service in step.

Outcomes you will own

You will work across client relationships, service reviews, and delivery planning.

  • Lead regular service reviews with clear, honest reporting.
  • Translate client priorities into plans that delivery teams can act on.
  • Spot risks and opportunities early and bring the right people in.
  • Track progress against agreed outcomes and close the loop.

Experience that helps

We value trusted communicators who understand how technology supports a business.

  • Experience managing client relationships in a technology services business.
  • Confidence presenting to both technical and executive audiences.
  • A structured approach to planning, follow-up, and reporting.
  • Experience with managed services contracts is useful.

The next move

Do work peoplegenuinely rely on.

Apply for the Client Success Manager role or introduce yourself to the wider CNF team.