Shadow IT
Unseen and unmanaged.
- Unsanctioned tools bypassing IT oversight
- Data leakage and hidden subscription costs
- Security blind spots
Enterprise MSP+
One partner.One Standard.EverythingConnected.
Enterprise technology operations without the fragmentation. CNF brings service desk, infrastructure, security and compliance together under one managed operating model.
The reality
Managing global IT is fragmented.
Silo IT
Disconnected and duplicated.
- Regional systems that do not communicate
- Inconsistent SLAs and security protocols
- No shared visibility or standard
“You aren’t just paying for IT. You are paying for ungoverned sprawl and fractured operations.”
The operating model
Enterprise MSP+Four Integrated Pillars.
01
Follow-the-sun global service desk
- 24/7 English-language support as standard
- Additional languages available on-demand
- Single point of contact for seamless resolution
Outcome
95%+ user satisfaction regardless of time zone.
02
Resilient & scalable infrastructure
- Proactive monitoring prevents outages
- Optimised performance for mission-critical operations
Outcome
Maximised uptime and global growth capacity.
03
24/7 threat hunting & response
- Real-time detection powered by Sumo Logic SIEM/SOAR
- Enterprise-grade endpoint protection
Outcome
Breach risks neutralised before impact.
04
Cross-border compliance shield
- Aligned with NIST, GDPR, PDPA and HIPAA
- Automated audit trails and risk assessments
Outcome
Pass international audits with zero major findings.
Global by design
Scale that matchesglobal complexity.
One standard
1997
Established
31
Supporting Countries
12K+
Supporting End Users
24×7
Support & Monitoring
5
Languages Spoken
15K+
Supporting Devices
Continuity
28 Years of evolution.
1997
Founded
2008
Global Financial Crisis / Proven
2020
Pandemic / Digital Guardian
Today
28 Years / 31 Countries
“28 years of evolution. One constant: We exist to make technology work for you — not the other way around.”
What MSP+ builds
What twenty-eight years built.
- 01
Resilience in crisis
We deliver stability when you need it most — through economic shifts, supply chain disruptions and global uncertainty.
- 02
Integration over fragmentation
We eliminate vendor chaos. One standard, one dashboard, one partner across all regions.
- 03
Guardianship & trust
We protect your digital foundation 24×7 so your team can focus on growth, not firefighting.
- 04
Partnership, not vendor
We co-manage, co-build and co-own your success. We are an extension of your team, not a supplier.
Proof in operation
The system,under pressure.
Global IoT infrastructure
Operations spanning 3 continents. Fragmented local IT vendors led to inconsistent printer uptime and security gaps across jurisdictions.
- 3 vendors
- 3 SLAs
- 3 security postures
- No unified compliance standard
- 99.9%
- Mission-critical printing uptime
- 40%
- Faster cross-regional incident resolution
Global supply-chain data secure and audit-ready.
Regional manufacturing
Frequent IT disruptions across multiple production facilities, endpoint vulnerabilities and unreliable backup processes.
- ZERO
- Unplanned downtime events in 12 months
- 35%
- Improvement in user satisfaction
Backup reliability and audit readiness achieved.
The next move
Stop managingthe fragmentation.
Start managing the business.